Frequently Asked Questions

Superior Air Blast DryWhat are your hours of operation?
We are open 24 hours 7 days a week.

How long does it take to wash my car?
The automatic takes up to 7 minutes, depending on the level you choose. The self-serve takes depends on how much time you want to buy.

How much does your carwashes cost?
We offer four price ranges for the in bay touch-free automatic car wash. The cost of the self serve varies according to how many minutes are purchased.

Do you accept credit cards?
Yes, we accept all major credit cards

Are your carwashes easy to operate?
The easiest! We have large, easy to read signs that will direct you through the process from the totally automated payment options to the actual wash experience. There are no conveyors or floor steel rails to line up with. You simply drive into our wide, open bays and we automatically do the rest! Visit our wash demo page to see how our LaserWash Touchfree G5 system operates. We offer the optimal experience with optimal results.

What if I need assistance while I am using your carwash?
If the owner/manager is not on site the help number is posted on location. Call us if you need assistance of any kind.

Are your carwashes safe for my car?
Absolutely! We don't touch your car, so we can't scratch your car! Also, we use biodegradable soaps and waxes that are PH balanced and specially formulated for cars. Visit our Wash Packages page.

Will the undercarriage of my car be harmed?
No, just the opposite! Our underbody blast will actually preserve the protective coating of your undercarriage, removing salt, sand and road contaminants that can damage the undercarriage of your car if not regularly washed.

Should I use dish detergent on my car at home?
No! Dishwashing detergents are designed to strip grease and grime and will actually strip off any wax protection your car has. The solutions used in our automatic and self-serve wash bays are specifically designed for cars.

Will my SUV or pickup truck fit in your carwash?
Yes. SUV's, vans, and light duty trucks up to 7 feet tall including extended cab, 4 door and dual wheel pick-ups can be accommodated in our LaserWash bays thanks to the unique ability to size every vehicle with ultrasonic and infrared sensors.

Should I be concerned about my car's antenna or the satellite radio when I use the LaserWash Touchfree CarWash?
No. There is no reason to be worried whatsoever. All antennas will absolutely not be damaged in any way by going through our carwash!

How often should I wash my car?
Washing your vehicle is very important. You must keep pollen, dust, dirt, salt and grime from adhering to the surface of your car and possibly damaging the paint. You should wash your car at least once a week to prevent damage and corrosion or more often when it rains or snows. During periods when the roads are salted and the temperature hovers around 32 degrees, wash your car every other day or so to prevent corrosion.

Do you offer interior cleaning?
We have coin operated vacuums, vacuum/shampooers, and vacuum/fragrance misters for your use. We sell products available for your use as well, such as towels, air fresheners, window cleaners, fragrance mists, and interior cleaners. Brands include Blue Coral and Armor All. All can be purchased in the same easy manner.

How much does it cost to vacuum my car's interior?
We charge $1 for 4 minutes. Additional minutes can be purchased at the same rate.

Does the triple foam polish and clear coat protectant really make a difference?
Yes, the triple foam adds foaming polish with protectant which adds shine and aids in the drying process. The clear coat protectant protects the paint surface against acid rain, and UV rays, keeping your car cleaner, longer.

What is acid rain and how does it affect my car's finish?
Emissions from chemical plants, industrial fallout, surface contaminents and other organic and inorganic materials are all components of acid rain. When these elements are deposited on your car's surface in a dry state, it appears as dust. When the dust gets wet from dew or rain, or snow, you now have a sulfuric acid mixture on your vehicle's paint finish. If this is left on your car for any period of time, especially if left in direct sunlight, etching may occur on the finish. Damage from acid rain can range from slight discoloration to pitting. Regular professional car washing can prevent any damage to your car, protecting not only the appearance, but also the value!

Why do car finishes fade?
Paint is designed to reflect light, which creates a shine. Ultraviolet rays damage paint and the way light is reflected. In addition to keeping your car out of the sunlight as much as possible, washing your car regularly will minimize the oxidation process, greatly reducing the chances that the finish on your car will dull. We'll help you keep your car shiny!

Are your car wash products environmentally friendly?
Yes, our technologically advanced touchless equipment uses less water and less electricity than typical carwash equipment. Plus, we use biodegradable soaps and waxes.

How do I contact you?
Our company headquarters' office address, email address, and phone numbers are on the contact us page. Help and emergency contact information is posted at the location.

How come my car never looks as clean when I wash it at home with my pressure washer?
Chemistry. We use hot water that has been softened with top-of-the-line soap and professional equipment, to provide a better spot-free wash. To ensure you get the best wash we also monitor our soap quality on a daily basis.

Do you use reclaimed or recycled water?
No. We always use fresh, hot, softened water.

Can I wash my trailer at your facilities?
No. Due to the fact that washing in the bays require backing out of the bay we have experienced damage to our buildings and trailers when they have been brought in. Trailers in our buildings also inconvenience our other customers. We therefore do not allow trailers. We would recommend bringing a trailer to one of the older multi-door facilities around town as those washes will allow you to pull your vehicle and trailer through the bay.

Do you adjust your timers depending on traffic flow or time of the year?
No, we do not. Like any business we review our prices occasionally as our input costs such as wages, taxes, utilities, and supplies increase, but we limit our changes to no more than once per year if at all.

Why do the wands spray without pulling the trigger?
This feature is called a weeping wand. When a wash cycle is active the wand puts out a low-pressure spray that allows our customers greater ease in washing certain areas of their car such as door sills and engines, or furnace filters from their home. Pulling the trigger will give you the high pressure that you need for general vehicle washing.

Are your vacuums wet/dry?
Yes, liquids can be sucked up by our vacuums.

Can I get change on site?
Yes, our location has a change machine located near the entrance to take 5's, 10's, and 20's.

How much clearance does your facility have?
7 feet.

What happens if I insert extra coins during my wash cycle?
Inserting extra coins at any time during your wash cycle will give you a full credit for additional cycles. This can be helpful during situations when you want longer time from the wash, such as when cleaning larger vehicles.

Why don't you have engine or tire cleaner?
Demand for these services has been very low. Customers wishing to wash their engine are invited to use a store purchased engine foam in our facility (Mastercraft has an excellent product). Also, by not having the extra equipment required for these products we can keep our focus on maintaining the services our customers want.